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December 19, 2003

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MandrakeSoft's 8 Golden Rules

19 December 2003 (C)

MandrakeSoft co-founder Gaël Duval today announced that Mandrake is committed to Open Source Software. According to a press release included with Gaël Duval's announcement:

At a time when some of the established Linux companies are turning away from their Open Source roots and progressively abandoning full-time commitment to Open Source Software, many people have asked MandrakeSoft to clarify its position regarding product-lifetimes and its Open Source development model.

"There will be no change in MandrakeSoft's official product support cycle, and the company remains firmly committed to the Open Source Software model", said François Bancilhon, CEO of MandrakeSoft.

To make the company's position clear, MandrakeSoft has released '8 Golden Rules' which guide the company and illustrate its approach to Product Support & Open Source.

Here are the 8 Golden Rules.

* * * MandrakeSoft's 8 Golden Rules * * *

1) Software updates for all Mandrake products

Official MandrakeSoft software updates -- including bug fixes and security updates -- will remain freely available for all public supported products, according to the official product lifetime table.

2) Product lifetimes are not hidden

A product lifetime table for all major MandrakeSoft products is publicly available on the Mandrake Linux website. For example, the Mandrake Linux 9.2 Download, Discovery, PowerPack and ProSuite editions will be supported with core updates until March 30, 2005.

3) Product lifetimes do not change during a product's lifetime

The support lifetimes are respected, and may sometimes even be extended.

4) Free as in 'Libre' and Free as in 'Beer'!

A download version of Mandrake Linux, consisting entirely of Open Source software, will continue to be released, provided without cost, and supported.

5) MandrakeSoft's code conforms to the GPL

ALL applications created by MandrakeSoft, such as the Mandrake Linux installer and Linux configuration utilities, are released under the General Public License. Our firm commitment to the GPL is the appropriate way to "give back" to the Free Software community.

6) Mandrake Linux -- A true Open Source project

The development of Mandrake Linux is conducted entirely in accordance to the Open Source spirit. Development of Mandrake Linux products are based on "Cooker", which is a publicly available development platform and community. Cooker provides complete access to:

a) Source code -- through a CVS repository

b) Direct communication with developers -- through numerous mailing-lists

c) And a 'Wiki' collaborative website

7) The choice of free support...

All Mandrake Linux users have free access to the community-supported support platform.

8) MandrakeSoft listens to you...

MandrakeSoft encourages and welcomes feedback and suggestions from its base of users, thereby releasing products that better match the users' needs.

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